Posted on: 18th Nov, 2010 08:54 am
I was in the process of doing a loan mod with Citi..I had been confirmed on my m BK, Chapter 13 on 9-16-2010.
As of Nov 1, Citi sold my mortgage to Lender Business Process Services ..Has anyone heard of tis company?
In the welome letter, it is noted as a "Transfer of Service", what does this mean? Are they aware of my loan mod???
Thanks
MArlene
As of Nov 1, Citi sold my mortgage to Lender Business Process Services ..Has anyone heard of tis company?
In the welome letter, it is noted as a "Transfer of Service", what does this mean? Are they aware of my loan mod???
Thanks
MArlene
Are you still in the process of the modification, or has it been approved? If it's approved, then the new servicer would certainly be aware of what's going on. By all means, contact them immediately and determine what the status of your account is, according to them. And if you have any continued contact with Citi, try to get that person/persons to assist you in this search for information.