restoration services

rendered fire restoration services to homeowner. She was unreasonable demanding everyone remove shoes, changing cleaning procedures dictated by insurance company etc. She demanded excessive service that will not being covered by insurance company. Insurance company wants a $16,000.00 reduction on the bill. Homeowner appears overcome with stress and now wants the insurance company to "cash her out" leaving myself and two other vendor with outstanding invoices. A lien against the property is useless, they'll never move, need something more agressive. PS she called me at 5:05 am on the day we were to deliver her content concerned about the care of her adult children's baby clothes, dolls and stuffed animals