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Advanced Financial Services - Is it a reliable company?

Author: Jessica Bennet
Community Mentor
Ask Jessica
Posted on: 04th Dec, 2006 04:39am
Advanced Financial Services, Inc. is a financial institution providing mortgage lending services and bill consolidation loans. It is based in Rhode Island but it is licensed to operate in a number of states. In some states, Advanced Financial Services operates as AFS Financial Inc.


What are consumers saying about Advanced Financial Services?


In spite of getting an A+ rating from the BBB, the company has received mixed reactions from consumers who have opted for their services. They have shared their feedback about this company in our community forums. There have been complaints against Advanced Financial Services whereas some of the consumers seem to be quite happy with the services offered by AFS Financial Inc. Here's what consumers have to say about AFS (Advanced Financial Services Inc.):
  • Affiliation: The company claims to be approved by Fannie Mae/Freddie Mac and the HUD but consumers are quite skeptical about it as they haven't found details of the affiliation on the websites of Fannie Mae/Freddie Mac or HUD.

    The company says they are an active member of Mortgage Bankers Association of America and the National Home Equity Mortgage Association. But consumers say, the websites of these organizations do not speak about any affiliation with AFS.

  • Delayed closing: A borrower missed signing 2 documents but the loan officer at AFS didn't inform him about it. Instead, he kept delaying the closing. The person made repeated calls and each time he was given a closing date, but nothing actually happened. Finally, the borrower called and he was told that his loan has been denied. They cited the reason that he hasn't paid the first mortgage payment. But it wasn't the borrower's fault because the loan wasn't yet closed.

  • Advertising low rates: AFS may send you mails promising to approve you for a bill consolidation loan at a low rate of interest. But once you go through the loan process, you may be approved for a loan at a much higher rate. Thus, you may not be able to save as much as they initially promised you.

  • Dispute over financing issues: A guest in our forums has spoken about his dispute with AFS Financial Inc. regarding a mobile home loan. He says he had a very bad experience with the company. He had faxed the required papers to AFS for a mobile home loan approval. He had even paid them around $375 for the appraisal and finally he came to know that the company doesn't lend mobile home loans. After repeated calls and messages, the person could only get $100 as refund.

  • Flier mails: The marketing department at AFS (Advanced Financial Services, Inc.) may send you mails stating that you're pre-approved for a bill consolidation loan. But this doesn't mean that you're approved. You'll have to go through the entire loan process in order to get an approval. So, it may be just a flier mail to promote the products of AFS and make you contact them in case you wish to choose their services.

  • Response to customer calls: The official website of AFS (Advanced Financial Services, Inc) says the company is fast in approving loans. But there are consumers who have sent all necessary paperwork to AFS for pre-approval only to get no response from them even after repeated phone calls and email messages.


While some consumers have sent their complaints against Advanced Financial Services, others are of the opinion that the company isn't pushy at all. Though the company may send you flier mails for pre-approval, they do not use your personal information, except the name and address when sending the flier mails. Some consumers claim that there may be complaints against Advanced Financial Services (as revealed in BBB reports), but the company has resolved every complaint to BBB's expectations.

If you wish to go for the services of AFS (Advanced Financial Services Inc), or if you'd like to talk to a representative at the company, you may use the contact details given below.

Advanced Financial Services
25 Enterprise Center
Newport, R1 02842
Phone: 1(800) 644-3327
Fax: 1(800) 333-3450

Website: "http://www.myafsloan.com/"


Related Forum Discussions
Posted on: 04th Dec, 2006 04:39 am
Had anybody use Advanced Financial Services, Inc. (AFS)? They sent me a preapproval file in the mail. They list their address as 25 Enterprise Center, Rhode Island, 02842 with an 800 number.
Hi Guest!

It's quite surprising that though you did not speak to them, they had sent you a pre-approval letter. If you are planning to take a loan, I would suggest you to speak to the lenders personally and then take a decision.

Sussane
Posted on: 29th Mar, 2009 09:24 pm
AFS 3/30/09
Posted on: 31st Mar, 2009 03:32 pm
Hi

So you think AFS is a good company to deal with... right?
Posted on: 01st Apr, 2009 04:15 am
before you jump to conclusions they are affiliated with all of the organizations mentioned. They are under their legal name Advanced Financial Services. Please check your facts before you risk libeling a company
Posted on: 01st Apr, 2009 11:26 am
Ok...so...has anyone actually contacted the company? Were there any hidden fees?
Posted on: 01st Apr, 2009 12:23 pm
Hi tami,

Though I have not contacted the company, I have never heard anything bad about them. As far as the hidden costs are concerned, one should always check them before closing on a loan, no matter whether one is dealing with AFS or any other company.
Posted on: 01st Apr, 2009 11:31 pm
We closed, there were no hidden fees. received all information on cost before closing. GA is a attorney state for closing, so the attorney came to house to close. Official website is myafsloan.
Posted on: 02nd Apr, 2009 04:07 pm
I read ALL 7 pages of this blog because we, also, received the mailing. I looked up AFS Advanced Financial Services, Inc. - the result was " not found ". This was on the BBB National website, and I also included the 02842 zip. I then dropped the AFS and got the street address and much information. There is a lot of info there, and I suggest that, if you are considering them, you check it out for yourself on the BBB.com National website. There were 48 complaints in the last 36 months. Also the BBB says that ... " Advanced Financial Services, Inc. is not a BBB Accredited Business. The business is currently circulating marketing materials stating that they are associated with BBB. The business does not have permission to use the BBB's name and/or logo in their advertising and marketing materials." That is a quote from the BBB report. I hope this helps someone.
Posted on: 02nd Apr, 2009 04:22 pm
We received an invitation to apply for a loan from AFS (Apr 3,2009). If the invitation is true it is a 5.00 % loan for payment of mortgage and loan consolidaton. It sounds good. Does anyone have any recent info on this company. I am sick of trying to be scammed!
Posted on: 03rd Apr, 2009 02:21 pm
I got a letter to day so I called them they said I was approved and all they needed to do is send a appraiser to appraise my house and it would cost $300 they asked for my credit so I could pay for the appraiser that is where the red flag was raised. Not sure if they are legit. looking for somebody that has worked with them
Posted on: 03rd Apr, 2009 06:33 pm
I just recieved A FHA Fixed Rate Loan Acceptance Packet from AFS, Inc., from David Noyce, President. Are they legit?
Posted on: 04th Apr, 2009 01:41 pm
Ive posted twice now, yes there legit. Yes have to have an appraisel which was 375.oo for us. There offical web site is myafsloan with the normal w and dots front and back. We live in GA, was very happy with our loan officer Macken. So take it as you want. There were no other fees up front except appraisal fee. There is 3 physical locations if you want to drive there. Look at there website.
Posted on: 05th Apr, 2009 01:34 pm
We, too, received such an offer. They make it sound good,even linking to FHA, until -- we are requested to reply within three days. That's what sent up my warning flag. Cons almost always use the ACT FAST approach. Would a reputable lender say, "If we do not receive your acceptance, we must offer this money to another homeowner"? I say, "Okay. Do that."
Posted on: 06th Apr, 2009 08:14 pm
I also received a pre-approval notice. I looked at it thinking it would be great to bundle everything and pay it all at once. I thought it would be great to pay one lower interest rate for all my payments. But I too found it to be a mortgage re-fi. In which case, my current rate is better.
Posted on: 08th Apr, 2009 04:10 am
i received a pre approved letter today "notice of fha interest rate reduction" it looks enticing BUT checking this site & reading all the posts i don"t TRUST it! the letter states "proudly associated with" (FHA, MBAA & BBB) i went to BBB in RI where the company is located and found out that AFS ((( IS NOT A MEMBER OF BBB)))!! in fact
BBB processed a total of 49 complaints about this business in the last 36 months.!!
I do smell something FISHY with the offer i got.
Posted on: 08th Apr, 2009 03:15 pm
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