Posted on: 14th Aug, 2008 12:20 pm
Anyone has experience with aimloan? I'm looking for a lender for my purchase of a property in Orange County, CA. Thanks.
Hi David!
Welcome to the forums!
Thanks for sharing your opinion and experience in the forums! :)
Sussane
Welcome to the forums!
Thanks for sharing your opinion and experience in the forums! :)
Sussane
While shopping for my refinance, I found Aimloan to have the best rates by .25%. However, I found some forums that spoke negatively. One of the biggest complaints was that Aimloan would prolong the loan process by continuously asking for additional paperwork in order to charge extra to lock in an extension for the rate. I was skeptical and nervous, but applied anyway because of the low rate and cheaper closing costs. I was contacted by Janice Hulse within 24 hours and she answered all my questions and eased my concerns. She told me that I would need to pay .153 in points to extend my rate to 45 days because I needed approval for my mortgage insurance premium.
Tom Apple was my loan processor and was extremely helpful with the process. His initial e-mail was very detailed with the paperwork needed. I had the option to fax or upload the information. I chose to upload and found it a simple process. Over the next month, I needed to upload additional information which I did in a timely matter. Tom promptly responded to my e-mails and answered my questions in a simplified manner. On the 2 occasions that I called him, he took my phone call immediately and answered my questions.
On about day 42, when I knew that I wouldn't be closing on time, Tom sent me an e-mail to extend the rate for another 7 days at no cost to me.
My one complaint has to do with the closing. On June 4, at approximately 9 pm EST, I received an e-mail to set up an appointment with the notary for June 5 or 6. Luckily, I had times available on both days and the notary came to my house. However, I received the final HUD on the day of my appointment and did not have the opportunity to get a cashier's check in time. The notary gave me a FedEx label to send it out at no charge.
I'm happy that Janice helped me overcome my apprehension about refinancing with Aimloan. I will save a substantial amount of money.
I will also send these remarks to the forums that I previously mentioned.
Thank you,
Tom Apple was my loan processor and was extremely helpful with the process. His initial e-mail was very detailed with the paperwork needed. I had the option to fax or upload the information. I chose to upload and found it a simple process. Over the next month, I needed to upload additional information which I did in a timely matter. Tom promptly responded to my e-mails and answered my questions in a simplified manner. On the 2 occasions that I called him, he took my phone call immediately and answered my questions.
On about day 42, when I knew that I wouldn't be closing on time, Tom sent me an e-mail to extend the rate for another 7 days at no cost to me.
My one complaint has to do with the closing. On June 4, at approximately 9 pm EST, I received an e-mail to set up an appointment with the notary for June 5 or 6. Luckily, I had times available on both days and the notary came to my house. However, I received the final HUD on the day of my appointment and did not have the opportunity to get a cashier's check in time. The notary gave me a FedEx label to send it out at no charge.
I'm happy that Janice helped me overcome my apprehension about refinancing with Aimloan. I will save a substantial amount of money.
I will also send these remarks to the forums that I previously mentioned.
Thank you,
Good to know that you have a great experience working with Aimloan! :)
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