Wells Fargo Modification Mania

i purchased property with a girlfriend a few years back, when we broke up, she stayed in the property and as such was responsible for the entire mortgage presumably untill she was able to refinance in her name. unfortunately that never happened, and much to my dismay she stopped paying and continued residing there for about 6 months. once i found out, i started talking to wells fargo about a modification, through some legal maneuvers, i was able to again take up residence in the property and get an agreement from her to sign it over to me if i am able to get her off of the loan. since it is in default, i need to bring the loan current before refinancing or assuming the loan in my name. the modification seems to be my only option. i have been working on this since march. in june i was accepted into a trial plan only to be kicked out and readmitted for processing problems. they received some information originally however since it wasn't processed in a timely fashion, another department decided i didn't qualify. this has happened about 3 times so far. is this a hint that they don't want to play with me? i call them at least once a week and often get wide variance in responses. sometimes they say everything is current then i check my mail and find a single day to update financial information. am i the only one in this runaround loop? is there a better strategy to deal with it? one time they kicked me out because i didn't individually date every item i submitted. is this how the program is supposed to work?

marginally modified or just marginalized- johnny k