Wyndham Capital Mortgage - Reviews about the company

I have started loan process with Wyundham. I am in quandary right now. The loan officer who I have exchanged an email has been very persuasive and humble, however, every consumer comment on this site contradicts with my current perception about Wyndham.

Here is my situation. I have locked 30 year fixed, refinance mortgage with Bank of America Tuesday with a rate of 4.375%. However, according to the loan transaction summary from Wyundham loan officer, I will save $1000 as compare to the fee listed on Bank of America Good faith estimate document. I am tempted to save 1k even though the rate would be exactly the same.
What you guys suggest? Any one closed a deal with Wyndham in recent days?

More additional info, Bank of America has financed my original mortgage; I have horrible experience at the last minute of closing. I havenofficially applied to Wyndham yet. However, I have checked my credit score and disclosed to them while informal negotiation; I have also told them the rate I have closed with Bank of America. Then, the loan officer sent me the loan summary that will save me 1k if I am going to refinance with them.
Tempting!!!!!!!!!!
Thanks

I agree that it's quite tempting to save $1000. However, before going for the deal with Wyndham, you should go through the loan docs properly to know whether or not there's any hidden clause. If you're satisfied by reading the mortgage docs, you can go ahead with the deal.

Thanks, I will try my best to a void duplicity. I know most of the closing cost and fees that are associated with refinance mortgage. My obvious worry is if they are not trustworth; Most patron have witnessed they are not.

Thank again,

Keep in mind that an estimate is just that - an estimate. They are not promising you that you will save $1000; they're intimating that it might happen. You've got BofA now, you're happy...why worry about a new company that might or might not do you right?

Just my take on it...

Wyndham answered my online rate inquiry (along with Quicken and one other). We are in the early stage, (credit inquiry), have not received application packet yet. We refinanced last year with our current lender (Citi) and it was alot of "jumping through hoops". The first time the notary showed up with the loan doc's the lender had us getting about 4K in cash out of the deal. We specificily said "no cash". The loan doc's had to be drawn up again. I think they were just trying to make more interest off the loan. I do know it is frustrating when people don't return phone calls or emails timely. In thier defense the refi market is a boom for them know. They are processing more refi's than ever, so its going to take time. The person I have been dealing with at Wyndam has been professional and helpful. At some point you have to "go with your gut". I personally have a relatively optimistic feeling about this refi. Maybe as I get further into it I will be somewhat dissappointed, but you must be realistic. We do this a few times in our life, these guys are processing hundreds accross their desk every week.

Well, Shirley, it sounds like it's going smoothly so far, so let's just hope it continues.

I had a loan with Wyndham through Steve Richmond in 2009. He waited till after 5pm to call and tell me the rate quoted would not happen due to paperwork not submitted, that he did not follow up on, he was too busy. Also he lost, or someone in his company lost, out bank records and other important financial info at time, this was also beneficial to the lender. I would suggest taking your business elsewhere. If you are going to borrow hundreds of thousands of dollars these are not the people.

No, Joseph Leonard is an LO and is a thief. He promised customer he would not charge credit card and did anyway. Do not do business w/ Wyndham-many compaints with BBB and from customers who have worked with them.

These people are clueless! Stay away! They promise you everything, but deliver nothing!

Your loan will be sold shortly afterwards, quite common. My experience with this company and a particular associate, Steve Richmond was bad. He lost all of my documentation at the most opportune times that would benefit his pockets the most. Would not recommend this company.

I recently refinanced with Wyndham Capital on a second home at the beach, which requires 3 insurance policies. My problem is that the company they wanted to sell the mortgage to want to increase the insurance coverage levels on all of my properties, but I was never told of the increases until AFTER closing. In fact, they sent me one form to sign about Flood insurance after closing and had me back date it. Now I've got almost $500 in additional insurance costs every single year for the next 30 years (almost $15,000 total damage). If I had known of the requirement to raise all of my insurance coverages before closing I would have passed on the refinance, but I never had that choice. I'm worse off now that before I refinanced. I didn't have to refinance. I had a very low ARM rate, but wanted the security of a fixed rate.
I tried to work it out with them and have them review the coverage and how it was calculated (which was too high), but they would not budge.
I currently have complaints at the BBB and NC Commissioner of Banks. I would not use this company again and I would not recommend it to someone else.

Don't even consider using Wyndham Capital - Scammers. Will make you wait, try to jack up the rate on you, sell the loan out from under you. They suck!@

Thank you, Billy, for sharing your opinion and experience with us!!