How do I remove a charged off heloc from my credit after shortsale?

I recently short sold a home in AZ. I was current on all of my payments for both the 1st mortgage and the heloc. I recently pulled my credit report and it shows that the bank listed my account as a charge off, in collections, and as a skip. It also show the first date of delinquency as 11.1.2010. The fact is that I never missed nor had a late payment, the account balance is showing as $0, the account also shows as paid. The account also shows as Settlement accepted on this account , Charge off account, paid. I just want to know if an account can be all 3 at once. I also want to know if they reported it correctly.