Posted on: 02nd Oct, 2010 02:53 pm
due to serious health problems, my wife and i were unable to make our mortgage payments. our lender, u.s. bank, opted to foreclose on our fha loan.
we want to keep our house, but it has been impossible to reach a live person at their loss mitigation department. every time we attempt to speak with a live person, they direct us to loss mitigation -- and their system places us on hold before ultimately giving us a recording stating that call volume is very high, and to call back later. when "later" comes, the same thing happens.
during this process, they have had a property inspector come out to our home and take photos and leave a document with us informing us that they are trying "desperately" to reach us. this "desperation", however, has never including picking up the phone and calling us (they have our number).
is there anything we can do -- or are we out of luck?
if this helps, we have the financial means to make our monthly payments, i have returned to work, and we want to keep the house. we do not, however, have $23,000 to bring the loan current.
i'm at my wit's end. are we better off at this point to vacate the house, file for chapter 13 bankruptcy protection, and move on with our lives -- or is there something we can do to keep our home?
any good advice is much appreciated -- thanks!
we want to keep our house, but it has been impossible to reach a live person at their loss mitigation department. every time we attempt to speak with a live person, they direct us to loss mitigation -- and their system places us on hold before ultimately giving us a recording stating that call volume is very high, and to call back later. when "later" comes, the same thing happens.
during this process, they have had a property inspector come out to our home and take photos and leave a document with us informing us that they are trying "desperately" to reach us. this "desperation", however, has never including picking up the phone and calling us (they have our number).
is there anything we can do -- or are we out of luck?
if this helps, we have the financial means to make our monthly payments, i have returned to work, and we want to keep the house. we do not, however, have $23,000 to bring the loan current.
i'm at my wit's end. are we better off at this point to vacate the house, file for chapter 13 bankruptcy protection, and move on with our lives -- or is there something we can do to keep our home?
any good advice is much appreciated -- thanks!
hi manwithaplan,
rather than filing bankruptcy, it would be better to let your lender know about your financial situation. as you've returned to work, there are chances that the lender will consider your request for a loan modification and give you an affordable payment plan to pay off the mortgage. as you're unable to contact the lender, you can ask your attorney to get in touch with him and fix a deal for you.
thanks,
jerry
rather than filing bankruptcy, it would be better to let your lender know about your financial situation. as you've returned to work, there are chances that the lender will consider your request for a loan modification and give you an affordable payment plan to pay off the mortgage. as you're unable to contact the lender, you can ask your attorney to get in touch with him and fix a deal for you.
thanks,
jerry