Posted on: 17th Jul, 2012 06:06 pm
this is long – i’ll try to summarize.
background: my loan is an fha. my ex is on loan, but in 2000 we divorced, he moved to another state and no longer contributed to the mortgage. my divorce decree states i have the house. he has no interest in the house and has agreed to sign quit claim deed – it’s just something we both have put aside.
oct 2011: i’m behind & call for a loan modification. they approve it, send paper work, i signed & return. few weeks later i get denial letter stating i need quit claim deed from my ex. around this time i came into some money so i decide to pay a bulk of the past due amt and request a repayment plan. i explain that coming into money meant i did not need to pursue the loan modification. repayment plan was approved.
june 2012 – i fell behind again so i call to see if i can start a new loan modification. i’m told i cannot because i didn’t comply with the oct loan mod by providing the quit claim deed. i explain that i came into money and was able to do a repayment plan instead, and that if a quit claim deed was essential for a loan modification i could get it. i’m told to speak to my loss mitigation specialist, but when transferred i get her voice mail. i leave a detailed message explaining the entire scenario from the 1st loan mod to this point and say i want to keep the house and want to start a new loan modification and that i can and will obtain the quit claim deed. i never get a response.
i’m a little worried so i start a 401k hardship withdrawal just in case. i call wells fargo to let them know what i am doing on my end to avoid foreclosure – again they say i need to speak to my loss mit rep – again they transfer me and i have to leave a voice mail. i leave another message updating her on the situation, assuring her i want to keep my house and am in the process of getting a 401k hardship withdrawal. again i get no response.
on 6-21-12 the 401k withdrawal request falls through because i did not have all the paperwork they want, so i have to start a new one. i call wells fargo again to let them know there was a problem, but i did intend to keep the home and started a new 401k withdrawal – i ask them to send a letter for me to provide as evidence of needing the money. the rep says she will get the letter out, but i need to speak to my loss mit rep. once again voice mail, detailed message left, no response.
on 7-13-12 i get an attorney letter stating i’m now in the first steps of foreclosure.
how can this happen when i had reached out to my mortgage company so many times, expressing my intent to keep my home and stated i would do what ever i needed to do to avoid foreclosure?
background: my loan is an fha. my ex is on loan, but in 2000 we divorced, he moved to another state and no longer contributed to the mortgage. my divorce decree states i have the house. he has no interest in the house and has agreed to sign quit claim deed – it’s just something we both have put aside.
oct 2011: i’m behind & call for a loan modification. they approve it, send paper work, i signed & return. few weeks later i get denial letter stating i need quit claim deed from my ex. around this time i came into some money so i decide to pay a bulk of the past due amt and request a repayment plan. i explain that coming into money meant i did not need to pursue the loan modification. repayment plan was approved.
june 2012 – i fell behind again so i call to see if i can start a new loan modification. i’m told i cannot because i didn’t comply with the oct loan mod by providing the quit claim deed. i explain that i came into money and was able to do a repayment plan instead, and that if a quit claim deed was essential for a loan modification i could get it. i’m told to speak to my loss mitigation specialist, but when transferred i get her voice mail. i leave a detailed message explaining the entire scenario from the 1st loan mod to this point and say i want to keep the house and want to start a new loan modification and that i can and will obtain the quit claim deed. i never get a response.
i’m a little worried so i start a 401k hardship withdrawal just in case. i call wells fargo to let them know what i am doing on my end to avoid foreclosure – again they say i need to speak to my loss mit rep – again they transfer me and i have to leave a voice mail. i leave another message updating her on the situation, assuring her i want to keep my house and am in the process of getting a 401k hardship withdrawal. again i get no response.
on 6-21-12 the 401k withdrawal request falls through because i did not have all the paperwork they want, so i have to start a new one. i call wells fargo again to let them know there was a problem, but i did intend to keep the home and started a new 401k withdrawal – i ask them to send a letter for me to provide as evidence of needing the money. the rep says she will get the letter out, but i need to speak to my loss mit rep. once again voice mail, detailed message left, no response.
on 7-13-12 i get an attorney letter stating i’m now in the first steps of foreclosure.
how can this happen when i had reached out to my mortgage company so many times, expressing my intent to keep my home and stated i would do what ever i needed to do to avoid foreclosure?
Hi shmh,
I can understand what you're going through. It will be better if you could contact a real estate attorney in this regard and ask him to negotiate with the lender for your loan modification.
I can understand what you're going through. It will be better if you could contact a real estate attorney in this regard and ask him to negotiate with the lender for your loan modification.
Are there any other ideas? I'm not facing over $3K in attorney fees because Wells Fargo's home preservation loss specialist assigned to me never responded to any of my 4 messages from May thru June where I stated I wanted to keep my home and wanted to see what my options were.
It seems so wrong that every time I called they told me I had to speak to my home preservation specialist, and then that person does not respond.
It seems so wrong that every time I called they told me I had to speak to my home preservation specialist, and then that person does not respond.
I was give my home preservation specialist's supervisor's name & number. After leaving a detailed message for her low and behold my home preservation specialist finally manages to call me the other day.
Surprisingly she said I am still eligible to do the loan modification - all I have to do is get the quit claim deed.
If she had told me that when I first called in May, instead of not responding to my message, I would have complied and gotten it and would not be official foreclosure proceedings.
I was told by someone else I could try writing to the mortgage company and request they review the case and pull it out of foreclosure - can anyone give me any insight on this? Do mortgage companies really review & reconsider - or is this a waste of my time.
Surprisingly she said I am still eligible to do the loan modification - all I have to do is get the quit claim deed.
If she had told me that when I first called in May, instead of not responding to my message, I would have complied and gotten it and would not be official foreclosure proceedings.
I was told by someone else I could try writing to the mortgage company and request they review the case and pull it out of foreclosure - can anyone give me any insight on this? Do mortgage companies really review & reconsider - or is this a waste of my time.
Sorry - I meant to add I can indeed come up with either the quit claim deed and/or the amount past due, plus any late fees via my 401K withdrawal.
The thing I don't think is fair is that I should have to pay over $3K in attorney fees because their home preservation specialist refused to answer my calls.
The thing I don't think is fair is that I should have to pay over $3K in attorney fees because their home preservation specialist refused to answer my calls.
Hi sjhm,
If you can prove your point, then the lender may consider your request and withdraw the foreclosure proceedings.
Thanks
If you can prove your point, then the lender may consider your request and withdraw the foreclosure proceedings.
Thanks
It was me above, just forgot to login.