Posted on: 28th Aug, 2009 12:53 pm
We recently refinanced our home with another company. TBW was held our loan before we refinanced. I received a check from them for the balance of our escrow, but the bank refused it saying they had insufficient funds. How do I go about getting OUR money back?
Hi Kandid,
You should try and contact the officials of TBW and inform them about the situation. May be they can issue a new check so that you would be able to withdraw the amount from the bank.
You should try and contact the officials of TBW and inform them about the situation. May be they can issue a new check so that you would be able to withdraw the amount from the bank.
that could be difficult, as tbw has shut down operations. kandid, you may want to contact the mortgage or banking division within your state government first, in order to determine your next step.
if tbw has quit this option then its really u have to go to anyother financial institution....
it's not a matter of "quitting" as much as they've shut down because they cannot continue to lose money. another financial institution will be involved, insofar as taking over the tbw assets, but it's not so easy for our borrower to simply choose another.