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SJM Marketing - Is it good to deal with?

Author: Jessica Bennet
Community Mentor
Ask Jessica
Posted on: 21st Sep, 2006 08:08am
SJM Marketing is a payday loan company having associates like Ellis Crosby and Platinum B Services to look after the collections. The company has a bad reputation in the market and as such people have been complaining about its activities which they feel are often illegal.

What are debtors saying about SJM Marketing?


  • At times the company may not provide contact information; as such the debtor fails to contact it for loan repayment. But all of a sudden the company may call up and threaten the debtor to make the payment immediately or else he would be sent to jail.
  • SJM takes out money from debtors' accounts at regular intervals even though the latter doesn't owe as much cash as is withdrawn by the company. And even after repeated requests to stop, they continue to withdraw from the account. At times, they even threaten to take legal action against the debtor.
  • The company deals with collection agencies which often take out money from debtors' checking accounts without prior notice.
  • The company has often accused its debtors of writing a bad check even if they haven't written any check as such.
  • The company provides unauthorized loan funds thereby depositing the loan amount into the debtor's bank account even though the latter hasn't asked for it.
  • At times, debtors make repeated calls but there's no one to respond on behalf of the company. It's hard to locate SJM and get any in touch with its officials.


What to do if you're in trouble with SJM Marketing?


If you haven't taken a loan from SJM and yet receive repeated calls from the company, then send them a debt validation letter thereby asking them to validate the debt. If they fail to validate the debt, then it's obvious that they have tried to scare you by talking about legal action against you. This is a violation of the FDCPA and as such you can file a complaint with the FTC or the State Attorney General for any legal action to be taken against SJM Marketing.


However, if you have really taken out the loan, then the best thing to do is to pay off the loan asap. But if they threaten you for not paying extra charges, then it's better to take legal action and avoid being harassed by SJM or other collection agencies.
Posted on: 21st Sep, 2006 08:08 am
I have this problem some company named SJM Marketing which I recieved a loan from has no information that is credible for me to repay them back. The number they gave me doesn't work and I've been trying to pay them back for almost 3 months two weeks ago a guys calls and tells me about how much I owe I inform him that I haven't been able to get in contact with anyone and if I don't handle the situation in the manner they wish I'm going to jail or court whatever accents is very hard to distinguish. Anyways I've been trying to get the number for these people and the bank doesn't have one. And neither does the internet searches, in so many words it seems as if the company doesn't exist. No they are telling me i owe this amount of more than 800 dollars. I've never heard of this before but they are continually taking 90 out every other week. Now what should I do I want to get this company off my back but how do I know that this company is giving my money to the correct people.
Hi Johnny!

Being polite always helps isn't it? Its not at all good that they are harassing people but you should always be tactful with them.

Thanks,

Jerry
Posted on: 30th Sep, 2008 02:03 am
I've had money taken out of my account, one amount for $300. Sjm has no phone number to gat in contact with. My checking account came up at one time -$650. I've been trying to contact the company, but no success. What can be done about this compamy? I've recently been a victim of ID fruad. Could these people be th crooks?
Posted on: 30th Sep, 2008 03:25 pm
Hi Barbara!

Did you try contacting them with this number - 0800 197 88 10? If they are not talking to you over the phone, you can personally meet their agent and speak to him/her about the issue. If still they are not speaking, you can ask your legal adviser to speak with them.

Thanks,

Jerry
Posted on: 01st Oct, 2008 03:14 am
i see that they have two payments for my account. I WANT TO KNOW WHY?
Posted on: 03rd Oct, 2008 03:35 am
It will be better if you could contact them personally and ask them why they have done so. Speak to their executive personally and deal with the person tactfully. If they do not give you a satisfactory answer ask your lawyer to speak to them.
Posted on: 03rd Oct, 2008 03:55 am
why was my checking account debited twice today?
Posted on: 03rd Oct, 2008 05:37 am
Hi Hector!

Welcome to Forums!

It is unfortunate that they have debited your account twice. But it will be better if you could contact the authorities personally. Deal with them tactfully and politely ask them why they done that. In case they are unable to give you a proper answer, you can even take some legal advice.

Feel free to ask if you have further queries.

Sussane
Posted on: 10th Oct, 2008 10:10 pm
Who is the recipient of the information provided in the message body. That way I will know what to ask. I'm seeing small amounts of moneys being taken. I don't want to get a new account number because there are other deductions being taken out of my check.
Posted on: 19th Nov, 2008 01:29 pm
"Who is the recipient of the information provided in the message body."
What exactly are you trying to say here.
Is SJM marketing taken out money from your account?
Posted on: 20th Nov, 2008 01:07 am
Hi preoccupied!

I think you should speak to the customer service department of SJM if you want to stop them from taking money from your account. You may also place a complaint with the state attorney general.

Thanks,

Jerry
Posted on: 21st Nov, 2008 02:34 am
I took a loan for $ 300.00 however, over a period of a year they have taken a total of $ 1800.00 back. Since they have redeemed more than what the loan was worth am I safe to have my bank stop them from withdrawing any more funds?
Posted on: 01st Dec, 2008 11:59 am
Welcome shere,

You should immediately contact the bank and ask them to block your account. This will help you to stop them from withdrawing more funds from your account.
Posted on: 01st Dec, 2008 11:14 pm
I recently discovered that this company is taking money out of my bank account!! I dont know how they got my bank info or any info about me but i need to know how to stop this and i have already contacted my bank and had to close my account because they drained my account and put me under 374.00!!! Im real pissed about this and my bank said they could do only so much.....What else can i do?
Posted on: 06th Dec, 2008 11:43 am
Welcome kristi,

As you have already blocked your bank account, now you can file a complaint with the State Attorney General against the company.
Posted on: 07th Dec, 2008 11:15 pm
I took out a loan with SJM which they began to deduct $60 from my account on 07/11/08. It is now 02/05/09 and they are still taking $60 out of my checking account every other week. My $300 has been paid off two fold by now. How can I get them to stop taking money out? and secondly will they refund the extras money that they've taken from me?
Posted on: 05th Feb, 2009 05:32 pm
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