Posted on: 28th Nov, 2006 03:32pm
Geneva Roth Capital Inc. which is also known as Loan Point USA ("http://www.loanpointusa.com/" ) is a payday loan company that carries out its own collections. Based at Utah, the company is reported to be a loan shark by several consumers who have shared their experience with the company in our forums.
There have been several complaints so far from customers regarding illegal activities of Geneva Roth. Here's why debtors feel that Geneva Roth is a loan shark:
In case you don't get any response from the company, or if they continue with their illegal activities, file a complaint with the FTC, BBB or your State attorney General. And if you'd like to share your experience with Geneva Roth - good or bad, feel free to post it below.
There have been several complaints so far from customers regarding illegal activities of Geneva Roth. Here's why debtors feel that Geneva Roth is a loan shark:
- The company often over charges its customers and withdraws money from their accounts repeatedly even after the loan payment is over.
- The company also keeps changing its contact information due to which customers make repeated calls but fail to get any response from Geneva Roth.
- Geneva Roth somehow gets access to bank accounts not related to the loan and debits money from such accounts.
- Even if consumers do not apply for Geneva Roth loans, the company somehow gets access to their accounts and forcefully deposit loan funds without even sending any paper agreement to the debtor.
In case you don't get any response from the company, or if they continue with their illegal activities, file a complaint with the FTC, BBB or your State attorney General. And if you'd like to share your experience with Geneva Roth - good or bad, feel free to post it below.
I need to contact geneva roth about a payday loan I need a phone number.
Hi Aline,
Welcome to the forum.
Are you looking for the phone No of Geneva Roth Capital? Then their phone no. is 913-825-1200
Best of luck,
Larry
Welcome to the forum.
Are you looking for the phone No of Geneva Roth Capital? Then their phone no. is 913-825-1200
Best of luck,
Larry
This company is not accredited with the Better Business Bureau, thus the following report has been posted.
The BBB reports on businesses, both accredited and non-accredited. If an organization is a BBB Accredited business, it is stated in this report.
Name: Geneva Roth Capital
Phone: (800) 351-8820
Address: 1338 South Foothill Drive #325
Salt Lake City, UT 84108
File Open Date: December 2007
BBB Accreditation: This organization is not a BBB Accredited business BBB Definition:
BBB Accredited business - BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public. BBB accreditation does not mean that the business’ products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business’ product quality or competency in performing services.
.
The BBB develops a full report BBB Definition:
report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by the BBB.
on a firm based on inquiry or complaint activity. This company first came to our attention in December 2007. We are attempting to develop more information on the company. At the present time we do not have enough information to issue a full report BBB Definition:
report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by the BBB.
. The BBB suggests you read and understand company promotional materials and contracts and check company references and licensing, where applicable.
Customer Experience
Based on BBB files, this company has an unsatisfactory record BBB Definition:
unsatisfactory record - A company has an "unsatisfactory business performance record" with the BBB is based on the experiences reflected in BBB files. This file condition results when the company has failed to resolve or respond to complaints, repeatedly failed to respond or resolve issues in a timely manner, failed to resolve the underlying issues for a pattern BBB Definition:
pattern - More than 2 complaints involving the same allegations usually within 12 months that are significant in relation to the company's size and volume of business.
of complaints, failed to honor their commitment to mediate or arbitrate disputes or honor mediated agreements or arbitrated decisions, failed to substantiate, modify or discontinue false advertising claims that are challenged by the BBB, or failed to discontinue unauthorized use of the BBB name and logo, a Federally protected trademark.
with the BBB due to failure to respond to a complaint. However the business has resolved BBB Definition:
resolved - The company resolved the complaint issues.
most complaints presented to the bureau.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
The BBB processed a total of 7 complaints about this company in the last 36 months, our standard reporting period.Of the total of 7 complaints closed in 36 months, 7 were closed in the last year.
Contract Issues BBB Definition:
Contract Issues - Claim of alleged failure to honor contract or agreement, work performed without authorization, or invalid contract.
Resolved BBB Definition:
Resolved - The company resolved the complaint issues.
1 - Company resolved BBB Definition:
resolved - The company resolved the complaint issues.
the complaint issues. The consumer acknowledged acceptance to the BBB.
No Response BBB Definition:
No Response - The company failed to respond to the complaint.
1 - Company failed to respond to the BBB to resolve or address the complaint issues.
Billing or Collection Issues BBB Definition:
Billing or Collection Issues - Claim alleging billing errors, unauthorized charges, or questionable collection practices.
Resolved BBB Definition:
Resolved - The company resolved the complaint issues.
1 - Company resolved BBB Definition:
resolved - The company resolved the complaint issues.
the complaint issues. The consumer acknowledged acceptance to the BBB.
2 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Customer Service Issues BBB Definition:
Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service.
BBB Definition:
Customer Service Issues - Claims alleging unsatisfactory customer service, including personnel's failure to provide assistance in a timely manner, failure to address or respond to customer dissatisfaction, unavailability for customer support, and/or inappropriate behavior or attitude exhibited by company staff.
Resolved BBB Definition:
Resolved - The company resolved the complaint issues.
1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Issue Not Defined
Resolved BBB Definition:
Resolved - The company resolved the complaint issues.
1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Report as of March 12, 2008
Copyright© 2008 BBB®, Inc.
If you choose to do business with this business, please let the company know that you contacted the BBB for a report BBB Definition:
report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by the BBB.
.
BBB reports may not be reproduced for sales or promotional purposes.
The information in this report has either been provided by the company or has been compiled by the BBB from other reliable sources.
As a matter of policy, the BBB does not endorse any product, service or company. BBB reports generally cover a three-year reporting period, and are provided solely to assist you in exercising your own best judgment. Information contained in this report is believed reliable but not guaranteed as to accuracy. Reports are subject to change at any time.
The BBB reports on businesses, both accredited and non-accredited. If an organization is a BBB Accredited business, it is stated in this report.
Name: Geneva Roth Capital
Phone: (800) 351-8820
Address: 1338 South Foothill Drive #325
Salt Lake City, UT 84108
File Open Date: December 2007
BBB Accreditation: This organization is not a BBB Accredited business BBB Definition:
BBB Accredited business - BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public. BBB accreditation does not mean that the business’ products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business’ product quality or competency in performing services.
.
The BBB develops a full report BBB Definition:
report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by the BBB.
on a firm based on inquiry or complaint activity. This company first came to our attention in December 2007. We are attempting to develop more information on the company. At the present time we do not have enough information to issue a full report BBB Definition:
report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by the BBB.
. The BBB suggests you read and understand company promotional materials and contracts and check company references and licensing, where applicable.
Customer Experience
Based on BBB files, this company has an unsatisfactory record BBB Definition:
unsatisfactory record - A company has an "unsatisfactory business performance record" with the BBB is based on the experiences reflected in BBB files. This file condition results when the company has failed to resolve or respond to complaints, repeatedly failed to respond or resolve issues in a timely manner, failed to resolve the underlying issues for a pattern BBB Definition:
pattern - More than 2 complaints involving the same allegations usually within 12 months that are significant in relation to the company's size and volume of business.
of complaints, failed to honor their commitment to mediate or arbitrate disputes or honor mediated agreements or arbitrated decisions, failed to substantiate, modify or discontinue false advertising claims that are challenged by the BBB, or failed to discontinue unauthorized use of the BBB name and logo, a Federally protected trademark.
with the BBB due to failure to respond to a complaint. However the business has resolved BBB Definition:
resolved - The company resolved the complaint issues.
most complaints presented to the bureau.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
The BBB processed a total of 7 complaints about this company in the last 36 months, our standard reporting period.Of the total of 7 complaints closed in 36 months, 7 were closed in the last year.
Contract Issues BBB Definition:
Contract Issues - Claim of alleged failure to honor contract or agreement, work performed without authorization, or invalid contract.
Resolved BBB Definition:
Resolved - The company resolved the complaint issues.
1 - Company resolved BBB Definition:
resolved - The company resolved the complaint issues.
the complaint issues. The consumer acknowledged acceptance to the BBB.
No Response BBB Definition:
No Response - The company failed to respond to the complaint.
1 - Company failed to respond to the BBB to resolve or address the complaint issues.
Billing or Collection Issues BBB Definition:
Billing or Collection Issues - Claim alleging billing errors, unauthorized charges, or questionable collection practices.
Resolved BBB Definition:
Resolved - The company resolved the complaint issues.
1 - Company resolved BBB Definition:
resolved - The company resolved the complaint issues.
the complaint issues. The consumer acknowledged acceptance to the BBB.
2 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Customer Service Issues BBB Definition:
Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service.
BBB Definition:
Customer Service Issues - Claims alleging unsatisfactory customer service, including personnel's failure to provide assistance in a timely manner, failure to address or respond to customer dissatisfaction, unavailability for customer support, and/or inappropriate behavior or attitude exhibited by company staff.
Resolved BBB Definition:
Resolved - The company resolved the complaint issues.
1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Issue Not Defined
Resolved BBB Definition:
Resolved - The company resolved the complaint issues.
1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Report as of March 12, 2008
Copyright© 2008 BBB®, Inc.
If you choose to do business with this business, please let the company know that you contacted the BBB for a report BBB Definition:
report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by the BBB.
.
BBB reports may not be reproduced for sales or promotional purposes.
The information in this report has either been provided by the company or has been compiled by the BBB from other reliable sources.
As a matter of policy, the BBB does not endorse any product, service or company. BBB reports generally cover a three-year reporting period, and are provided solely to assist you in exercising your own best judgment. Information contained in this report is believed reliable but not guaranteed as to accuracy. Reports are subject to change at any time.
Geneva Roth Cap also known as Geneva Roth Venture information is: 1338 South Foothill Drive Suite 325 SouthLake City UT 84108, 800-351-8820
Hi guest,
welcome to the forums.
Thanks for the information. By the way, have you ever dealt with Geneva Roth?
welcome to the forums.
Thanks for the information. By the way, have you ever dealt with Geneva Roth?
This is the address for one of the company you are looking for
Geneva-Roth Ventures
PO Box 26413
Kansas City, MO 64196
and I think this is their number - 866-433-1255
Geneva-Roth Ventures
PO Box 26413
Kansas City, MO 64196
and I think this is their number - 866-433-1255
I had a loan with Geneva Roth. I had to close my old checking account that had fraud going on and open a new checking account with a different bank. At that time my loan wasnt paid off with Geneva Roth. I contacted them and told them that I would like to set up payment arrangements with them for my outstanding loan with them. I was willing to do a moneygram with them. Before I was going to get my moneygram to pay them of they found my new account information with a new bank. But I never gave them my new account information and the name of my new bank. Can they take money from my new account without me giving me permission and the information?
these people called my bank and said that i got a loan and they put 200 dollars in my account i never gave them any information about my self i need a number to contact them to get this settled
Hi RJKG and amber cox,
Welcome to the forum.
I think it is illegal to take out money without the proper authorization of the account holder. Why don't you file a complaint in the Attorney General's office in you state. I think you should try and stop them from doing this kind of scam.
Best of luck,
Larry
Welcome to the forum.
I think it is illegal to take out money without the proper authorization of the account holder. Why don't you file a complaint in the Attorney General's office in you state. I think you should try and stop them from doing this kind of scam.
Best of luck,
Larry
Hi Larry,
I have filed a complaint with the Attorney General's office and BBB office and it wasnt to helpful.
Any other idea's?
I have filed a complaint with the Attorney General's office and BBB office and it wasnt to helpful.
Any other idea's?
Hi RJKG,
Welcome back.
You have said "filed a complaint with the Attorney General's office and BBB office and it wasnt to helpful." But as far as I know Attorney General's office and BBB office are meant for taking care of this kind of scam and punishing them.
Can you please tell us what actually happened after file the complaint?
Best of luck,
Larry
Welcome back.
You have said "filed a complaint with the Attorney General's office and BBB office and it wasnt to helpful." But as far as I know Attorney General's office and BBB office are meant for taking care of this kind of scam and punishing them.
Can you please tell us what actually happened after file the complaint?
Best of luck,
Larry
Hi Larry,
They just took my info and said they will file a complaint. Thanked for calling.
Can they take money from my new account without me giving me permission and the information?
They just took my info and said they will file a complaint. Thanked for calling.
Can they take money from my new account without me giving me permission and the information?
Well RGKG/cox,
To be frank, they have been doing so with several people. And the authorities haven't been able to stop them as they keep on changing their contact information. I think it's better if you pay off the loan asap and end the deal with them.
To be frank, they have been doing so with several people. And the authorities haven't been able to stop them as they keep on changing their contact information. I think it's better if you pay off the loan asap and end the deal with them.
i found a debit for 400.00 from this company which i never authorized also, how can a company debit your accoutn without authorization????
Hi ann benjamin,
you are absolutely right. none have the right to take out money from anyone's account without having proper authorization and that is what we are talking about.
you are absolutely right. none have the right to take out money from anyone's account without having proper authorization and that is what we are talking about.
i contacted the company and they stated they never took money from my account, i faxed copy of bank stsment to them, of course no one has called me back, so i contacted my bank to report this to them.